Vibration & Ride Quality — Client Questionnaire

Thank You For Choosing Gearhead Automotive! Shakes And Rough Rides Can Come From Several Places — Wheels, Tires, Driveline, Or Suspension. The Details Below Help Our Technician Zero In Fast, Which Saves You Time And Money. Please Fill This Out Before Your Appointment.

About You And Your Vehicle

Are You The Primary Driver Of This Vehicle?

What Are You Experiencing?

Which Best Describes What You're Experiencing?

A Shake, Wobble, Or Vibration — Something Is Shaking (Steering Wheel, Seat, Or Whole Vehicle)

A Rough Or Harsh Ride — Feels Stiff, Bouncy, Or Jarring, Especially Over Bumps

Not Sure — I'll Describe It Below

In Your Own Words, Describe What You Are Experiencing

If You Can Safely Capture It On A Video — Especially A Clip Showing The Speedometer While It Happens — It Helps Our Technician A Lot. Upload It Below If You Can.

Upload A Video Of The Concern (Optional)

How Often Does It Happen?

Rarely - Hard To Reproduce

Sometimes - Happens Every Few Days

Often - Happens Most Drives

Always - Every Time I Drive

When & Where It Happens

Answer What Applies - Skip Anything That Doesn't Relate To Your Concern(s)

It Happens During: (Check All That Apply)

While Stopped - Engine Running

Hard / Heavy Acceleration

Deceleration - Coasting In Gear

Deceleration - Coasting Out Of Gear

Cruising At Constant Highway Speed

Going Over Bumps Or Rough Pavement

Towing Or Hauling A Load

First Thing In The Morning - Cold Start

Only When Fully Warmed Up

Doesn't Seem To Matter

At Approximately What Vehicle Speed Does It Occur? (Check All That Apply)

Only While Stopped - 0 km/h

Slow City Speeds - Under 50 km/h

City Driving - 50 To 80 km/h

Highway Speeds - 80 To 110 km/h

Higher Highway Speeds - Over 110 km/h

Happens At All Speeds

Specific Speed Range If You Know It (Optional)

At What Engine Speed (RPM) Does It Occur?

Idle - Engine Just Ticking Over

Medium - Normal Driving RPM

High - Heavy Acceleration RPM

Doesn't Seem Related To Engine Speed

What Is The Engine Temperature When It Occurs?

Cold - Just Started

Warm - Partially Warmed Up

Hot - Fully Warmed Up

Doesn't Seem To Matter

Road Conditions When It Occurs: (Check All That Apply)

Going Over Bumps Or Potholes

On An Incline Or Hill

Doesn't Seem To Matter

When Did This First Start?

It Started Suddenly

It Started Gradually And Got Worse Over Time

It Has Been There Since I Bought The Vehicle

It Started After A Specific Event - Accident, Pothole, Repair

Additional Details About When Or How It Started (Optional)

Have The Tires Been Balanced Recently?

Yes - Within The Last 6 Months

Yes - But More Than A Year Ago

Have The Tires Been Rotated Recently?

Yes - Within The Last 6 Months

Yes - But More Than A Year Ago

Were Any Repairs Or Changes Made Around The Time This Started?

Has This Vehicle Been To Another Shop Or Place For This Same Concern?

Yes - Friend / Family

Vibration & Ride Quality — Client Questionnaire

About You And Your Vehicle

What Is Your Name?

Best Phone Number

Email Address

Vehicle

Are You The Primary Driver Of This Vehicle?

What Are You Experiencing?

Which Best Describes What You're Experiencing?

In Your Own Words, Describe What You Are Experiencing

Upload A Video Of The Concern (Optional)

How Severe Is It?

How Often Does It Happen?

When & Where It Happens

It Happens During: (Check All That Apply)

At Approximately What Vehicle Speed Does It Occur? (Check All That Apply)

Specific Speed Range If You Know It (Optional)

At What Engine Speed (RPM) Does It Occur?

What Is The Engine Temperature When It Occurs?

Road Conditions When It Occurs: (Check All That Apply)

History & Tires

When Did This First Start?

Additional Details About When Or How It Started (Optional)

Have The Tires Been Balanced Recently?

Have The Tires Been Rotated Recently?

Were Any Repairs Or Changes Made Around The Time This Started?

Has This Vehicle Been To Another Shop Or Place For This Same Concern?

Is There Anything Else You'd Like Our Technician To Know?